Frequently asked questions
How long does delivery take?
About 4–9 business days in total. Orders ship from European warehouses and include tracking.
Do I pay customs or import fees?
No. Orders ship from inside the EU and the price you see is the price you pay.
Which countries do you ship to?
All countries in the European Union.
How do I pay?
By card through Stripe's secure checkout. We never see or store your card details.
Can I return a piece?
Yes, within 14 days of delivery. See Returns & refunds.
What plug do the lamps use?
Plug-in lamps come with an EU plug. Some pieces are USB or USB-C powered; this is listed on each product page.
How do I contact you?
Email [email protected]. A real person answers, usually within one business day.